Answers to Understanding Chase’s Security Protocols During a Call:
When you call a legitimate “phone number Chase Bank” and speak to an agent, they will always follow strict identity verification procedures. This typically involves asking:
Your full name and address Answers to
The last four digits of your Social Security Number (SSN).
Your date of birth.
Partial account numbers (e.g., last four digits of a credit card or bank account).
What a Legitimate Chase Agent WILL NOT Ask For (Especially if they call you):
This is a critical distinction that helps protect you from scams. A legitimate Chase agent will never ask you for:
Your full Social Security Number (SSN) over the phone if they initiated the call.
Your full credit card number, including the CVV/security code, or PIN.
Your online banking password.
To send money via gift cards, wire transfers, or cryptocurrency to resolve an issue or avoid arrest.
Your one-time passcodes (OTPs) from two-factor authentication, unless you are dataset ctively logging into your account and they are verifying your identity for that specific action.
Common Phone Scams to Be Aware
Phishing/Vishing: Scammers call pretending to be from Chase, warning of “suspicious activity” or “fraud” on your account, and try to trick you into revealing personal information or transferring money. They often spoof the “phone number Chase Bank” to appear legitimate.
Tech Support Scams: Scammers claim to be from Chase’s tech support and attempt to gain remote third-party spam protection solutions to your computer or trick you into paying for fake services.
Grandparent Scams: Scammers pretend to be a grandchild in belgium numbers distress, needing money immediately, and instruct you to send funds without verification.